FAQ

FAQ2020-08-24T20:10:29-04:00

Frequently Asked Questions

When can my family and friends visit?2020-07-17T20:31:16-04:00

Visiting hours are anytime. Family and friends are welcome to visit, stay for a meal (fee involved) or join you at one of our several monthly social engagements.

Can I bring my own furniture to the retirement home?2020-08-14T22:12:38-04:00

Residents bring their own furnishings and belongings to make their retirement suite their home. We even welcome your cherished pet, although there are some restrictions for type and size.

Do I have to sign a lease for a retirement home or a long term care home?2020-08-14T22:15:00-04:00

For both homes, you sign a Tenancy Agreement that defines the costs, what services are included, and the terms and conditions.

  • The retirement home requires 30 days’ notice.
  • The nursing home, it is the day of departure.
How are you regulated in a retirement home or a long term care home?2020-08-14T22:17:28-04:00

The retirement home is regulated by the Retirement Homes Regulatory Authority (RHRA) in accordance with the Retirement Homes Act.

The long term care home is regulated by the Ministry of Health and Long Term Care.

What services are included in the retirement home?2020-08-14T22:10:55-04:00

In the retirement home, we include medication management by 24-hour registered staff, meals, snacks, daily housekeeping services, recreation, and programming.

Who pays for a retirement home or a long term care home?2020-08-14T22:22:05-04:00

The resident (or family) pays for the accommodation and services provided within the retirement home. Should you require personal care services, they may be available through the local Hamilton, Niagara Haldimand Brant (HNHB LHIN).

A co-payment for your long term care home is also paid by the resident (or family).

How do I apply for a retirement home or a long term care home?2020-08-14T22:25:18-04:00

For the retirement home, you would need to come in for a tour/interview, and then we would send our assessment forms to your family physician to make sure we can safely accommodate your care needs.

All long term care home beds are managed by the Hamilton, Niagara Haldimand Brant (HNHB LHIN). They would do an in-home assessment to determine your care needs and approve a placement.

What is the difference between a retirement home and a long term care home?2020-08-14T22:06:56-04:00

Our retirement home provides rental accommodation with care & services included for seniors who live independently with minimal to moderate support.

The long term care facility (nursing home) is designed for seniors who require the availability of 24-hour nursing care and supervision.

Do you have any other questions? Please fill out our Quick Form.

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