Frequently Asked Questions
Visiting hours are anytime. Family and friends are welcome to visit, stay for a meal (fee involved) or join you at one of our several monthly social engagements.
Residents bring their own furnishings and belongings to make their retirement suite their home. We even welcome your cherished pet, although there are some restrictions for type and size.
For both homes, you sign a Tenancy Agreement that defines the costs, what services are included, and the terms and conditions.
- The retirement home requires 30 days’ notice.
- The nursing home, it is the day of departure.
The retirement home is regulated by the Retirement Homes Regulatory Authority (RHRA) in accordance with the Retirement Homes Act.
The long term care home is regulated by the Ministry of Health and Long Term Care.
In the retirement home, we include medication management by 24-hour registered staff, meals, snacks, daily housekeeping services, recreation, and programming.
The resident (or family) pays for the accommodation and services provided within the retirement home. Should you require personal care services, they may be available through the local Hamilton, Niagara Haldimand Brant (HNHB LHIN).
A co-payment for your long term care home is also paid by the resident (or family).
For the retirement home, you would need to come in for a tour/interview, and then we would send our assessment forms to your family physician to make sure we can safely accommodate your care needs.
All long term care home beds are managed by the Hamilton, Niagara Haldimand Brant (HNHB LHIN). They would do an in-home assessment to determine your care needs and approve a placement.
Our retirement home provides rental accommodation with care & services included for seniors who live independently with minimal to moderate support.
The long term care facility (nursing home) is designed for seniors who require the availability of 24-hour nursing care and supervision.
Do you have any other questions? Please fill out our Quick Form.
SEE WHAT OUR CLIENT’S HAVE TO SAY
Our Reviews
I’ve never seen a better place to have a loved one retire or be taken care of. The staff are amazing xo
I recommend this place, my mother lives there and they take very good care of her.
We moved my in-laws into The Wellington Retirement home just over a month ago. I cannot say how impressed we are with the staff, the personalized service, and the management of the home. It has a homey feeling, is extremely clean, and has a great reputation in the community. We visited many big, brand new retirement homes in the area but The Wellington is the best in our opinion. All the residents are well taken care of and they all consider the community their home.
My mother received excellent care while a resident at The Wellington. The Wellington has caring and highly qualified nursing and personal support staff, as well as a fabulous Residents, Support Services Unit that works very hard to provide residents with interesting, fun, and entertaining activities on a daily basis. All staff has done an amazing job keeping the residents safe and entertained during the present COVIFD -19 outbreak.
I have stayed as a guest at The Wellington on two occasions. If I could give them more than five stars I would. I have made a lot of friends here. The activities are really interesting and challenging and the staff is more than considerate. My medical needs were managed discreetly, efficiently, and with consideration. I hope to make this my home someday.
I could not ask for a more caring and dedicated group of people. The Wellington has proven to be a wonderful place. During the Pandemic..they protected Residents like they were their own Loved Ones…keeping their Spirits up with music dance and “Wacky Hair Days and posted regularly on Facebook. During the time when we were unable to visit..the staff made regular Skype calls for the Residents. The Wellington turned out to be the Best place for my Mother..she laughs and talks about staff like they are Family..if I could..I would give it more stars. Keep up the Great Work, you guys are the Best.
This has got to be the most difficult and worrisome time for families of loved ones at the Wellington. But let me try and put your fears at rest. A little over a month ago I took a part-time maintenance position at the residence. In that short time, I can without reservation honestly say that the staff at the Wellington go that extra mile to care for your loved ones. You can sleep at ease in these difficult days knowing your loved ones are well cared for and I believe after we get through this you can thank them personally. Stay strong.